Shipping Policy
At Casa Simply Home, we are committed to providing a seamless and reliable shipping experience for our customers. Our shipping policy ensures that your purchased home decor and home items, including kitchen organizers, bathroom organizers, and sink mats, reach you in a timely and secure manner.
1. Shipping Methods:
We offer various shipping methods to ensure your items are delivered to you in a timely and secure manner. Our shipping partners include reputable carriers such as UPS, FedEx, and USPS.
2. Processing Time:
We strive to process and ship all orders as quickly as possible. Typically, orders are processed within 1-2 business days. However, during peak seasons or promotional periods, processing times may be slightly longer. We will notify you promptly if there are any delays with your order.
3. Shipping Rates:
Shipping rates are calculated based on the total weight and dimensions of your order, as well as the destination address. The shipping cost will be displayed during the checkout process, and you will have the option to choose the most suitable shipping method for your needs.
4. Free Shipping:
We offer free shipping on orders above a certain value. The minimum order value for free shipping may vary depending on your location. Please refer to our website or contact our customer service team for more details.
5. International Shipping:
We currently offer international shipping to select countries. Additional shipping fees, taxes, and customs duties may apply for international orders. Please note that the customer is responsible for any additional charges incurred during customs clearance.
6. Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number can be used to monitor the progress of your shipment and estimate the expected delivery date.
7. Damaged or Lost Shipments:
In the unlikely event that your shipment is damaged or lost during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.
8. Returns and Exchanges:
For information regarding our returns and exchanges policy, please refer to our dedicated Returns and Exchanges page on our website. We strive to provide a hassle-free return process for any items that do not meet your expectations.
Please note that this shipping policy is subject to change. We recommend reviewing it periodically to stay informed about any updates or modifications. If you have any further questions or need assistance with your order, please don't hesitate to reach out to our customer service team.
1. Shipping Methods:
We offer various shipping methods to ensure your items are delivered to you in a timely and secure manner. Our shipping partners include reputable carriers such as UPS, FedEx, and USPS.
2. Processing Time:
We strive to process and ship all orders as quickly as possible. Typically, orders are processed within 1-2 business days. However, during peak seasons or promotional periods, processing times may be slightly longer. We will notify you promptly if there are any delays with your order.
3. Shipping Rates:
Shipping rates are calculated based on the total weight and dimensions of your order, as well as the destination address. The shipping cost will be displayed during the checkout process, and you will have the option to choose the most suitable shipping method for your needs.
4. Free Shipping:
We offer free shipping on orders above a certain value. The minimum order value for free shipping may vary depending on your location. Please refer to our website or contact our customer service team for more details.
5. International Shipping:
We currently offer international shipping to select countries. Additional shipping fees, taxes, and customs duties may apply for international orders. Please note that the customer is responsible for any additional charges incurred during customs clearance.
6. Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number can be used to monitor the progress of your shipment and estimate the expected delivery date.
7. Damaged or Lost Shipments:
In the unlikely event that your shipment is damaged or lost during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.
8. Returns and Exchanges:
For information regarding our returns and exchanges policy, please refer to our dedicated Returns and Exchanges page on our website. We strive to provide a hassle-free return process for any items that do not meet your expectations.
Please note that this shipping policy is subject to change. We recommend reviewing it periodically to stay informed about any updates or modifications. If you have any further questions or need assistance with your order, please don't hesitate to reach out to our customer service team.