FAQ

1. What types of products does Casa Simply Home offer?

Casa Simply Home offers a wide variety of home decor and home items, including kitchen organizers, bathroom organizers, and sink mats. We have a curated selection of products to help you enhance the functionality and style of your home.

2. How do I place an order?

Placing an order is easy! Simply browse our website, select the items you want to purchase, and add them to your cart. Proceed to checkout, where you can review your order and make any necessary adjustments. Once your order is confirmed, we will process it and provide you with shipping updates.

3. What are the shipping options and rates?

We offer a range of shipping options to accommodate your needs. Shipping rates are calculated based on the weight, dimensions, and destination of your order. During the checkout process, you will see the available shipping options and their corresponding rates.

4. Do you offer international shipping?

Yes, we offer international shipping to select countries. Additional shipping fees, taxes, and customs duties may apply for international orders. Please note that the customer is responsible for any additional charges incurred during customs clearance.

5. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please refer to our Returns and Exchanges page on our website for detailed information on how to initiate a return or exchange.

6. How can I track my order?

Once your order is shipped, we will provide you with a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the expected delivery date.

7. What if I receive a damaged or defective item?

We take great care in packaging your items to ensure they arrive in perfect condition. However, in the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue promptly.

8. Can I cancel or modify my order?

We strive to process orders quickly, but if you need to cancel or modify your order, please reach out to our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

9. Do you offer wholesale or bulk pricing?

Yes, we offer wholesale and bulk pricing for certain products. If you are interested in purchasing items in larger quantities, please contact our customer support team to discuss your specific requirements.

10. How can I contact Casa Simply Home for further assistance?

If you have any additional questions or need further assistance, our customer support team is here to help. You can reach us through the contact form on our website or by sending an email to istrefdauti1@gmail.com. We strive to respond to all inquiries promptly.